Terms and Conditions pora34 – Platform User Guide

01 Acceptance of Terms

By accessing, registering for, or using any services provided by pora34 through the pora34.app website or our official mobile app, you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These terms form a legally binding agreement between you ("User") and pora34 ("Platform"). If you do not agree with any part of these terms, you are required to stop using our platform immediately.

Pora34 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on the website. It is your responsibility to review these terms periodically to ensure you remain in compliance with the latest version.

02 Account Eligibility & Registration

To register and use pora34 services, you must meet all of the following eligibility requirements:

• Must be at least 18 years old at the date of registration.
• Must be a legally eligible individual to enter into a binding agreement.
• Not currently enrolled in any active self-exclusion program from any gambling platform.
• Has never had an account closed by pora34 due to a previous terms violation.

Each individual is allowed only one (1) account. Registering multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with the freezing of account balances.

During registration, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information is a serious violation of these terms and may result in immediate account closure.

03 Account Security

You are solely responsible for maintaining the confidentiality of your pora34 account username and password. The following are your responsibilities regarding account security:

• Do not share your login credentials with anyone, including family members.
• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Log out of your account after every session, especially on shared devices.
• Enable two-factor authentication (2FA) through your account security settings.
• Contact the pora34 support team immediately if you suspect any unauthorized access to your account.

Pora34 shall not be held liable for any financial or other losses arising from the sharing of account information or a user's negligence in maintaining the security of their account.

04 Deposits & Withdrawals

Pora34 supports a variety of local Malaysia payment methods including FPX, DuitNow, online bank transfers, and approved e-wallets. All transactions are processed through secure, encrypted payment channels.

Deposits:

• The minimum deposit amount is as stated on the platform's cashier page.
• Deposit funds are typically credited to your account within 5 minutes of payment confirmation.
• Pora34 does not charge any processing fees for standard deposits.
• Deposits must be made from a bank account or e-wallet registered in the user's name.

Withdrawal:

• All withdrawal requests are subject to the completion of a full KYC process.
• Withdrawals will be processed to the same bank account or wallet used for the deposit.
• Withdrawal processing time is between 1 to 3 business days depending on the payment method.
• Pora34 reserves the right to withhold withdrawals for security review purposes if suspicious activity is detected.

05 Bonuses & Promotions

Pora34 offers a variety of bonuses and promotions to its members. All bonuses are subject to the specific terms and conditions stated with each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus has a wagering requirement that must be met before a withdrawal is permitted.
• The welcome bonus is only available to new members making their first deposit.
• Only one bonus may be active at a time unless otherwise stated.
• Pora34 reserves the right to cancel bonuses if abuse or exploitation of the system is proven.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• The validity period of each bonus is as stated in the terms of the respective offer.

Any attempt to exploit the bonus system through multi-account wagering, hedge betting, or other methods deemed dishonest will result in the cancellation of all bonuses and potential account closure.

06 Game Rules

All games available on the pora34 platform operate using a random number generator (RNG) certified by an independent authority, ensuring fairness and transparency in every game round.

• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during an active game, pora34 will resolve the situation in accordance with the platform's fair play policy.
• The use of bots, automated tools, or any means to exploit the gaming system is strictly prohibited.
• Players must ensure a stable internet connection while playing. pora34 is not responsible for any losses resulting from connectivity issues on the user's end.

07 Prohibitions & Restrictions

Users of the pora34 platform are strictly prohibited from doing the following:

• Registering more than one account using the same or different identities.
• Using the platform for money laundering or financing illegal activities.
• Using another person's credit or debit card without valid authorization.
• Using any third-party software to manipulate game results.
• Attacking or disrupting the technical infrastructure of the pora34 platform.
• Sharing or selling your pora34 account to any other party.
• Making false claims related to deposits, withdrawals, or bonuses.

Violation of any of the above prohibitions will result in immediate action, including account suspension or closure, fund freezing, and legal action where necessary.

08 Privacy & Data Protection

Pora34 is committed to protecting the personal information of all its users. The collection, processing, and storage of your personal data is carried out in accordance with the pora34 Privacy Policy, which applies alongside these Terms and Conditions.

• Your personal information is encrypted using 256-bit SSL technology during transmission.
• Your data will not be sold or shared with third parties without your consent, except as stated in the Privacy Policy.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

For complete information on data handling, please refer to Privacy Policy us.

09 Account Suspension & Closure

Pora34 reserves the right to suspend or close a user account at any time without prior notice if:

• A breach of any section of these Terms and Conditions has occurred.
• There is suspicious or fraudulent activity associated with the account.
• Registration information found to be false or incomplete.
• The user has enrolled in a self-exclusion program.
• Required by law or directive from the relevant authorities.

Users may also voluntarily close their account at any time by contacting the pora34 support team. Any valid remaining balance will be returned after all required reviews are completed.

10 Responsible Gaming

Pora34 takes responsible gaming seriously and is committed to helping users maintain healthy playing habits. Our platform provides a range of self-control tools accessible directly from your account settings:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Limit: Limit your gaming session duration and receive alerts when you are approaching the set limit.
• Temporary Break: Suspend access to your account for 24 hours, one week, or one month.
• Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.

If you believe your gambling activity has become a problem, we encourage you to contact the pora34 support team or reach out to a relevant support organisation. For more information, visit the Responsible Gaming us.

11 Limitation of Liability

Pora34 shall not be held liable for any indirect, incidental, special, or consequential losses arising from the use of this platform, including but not limited to:

• Loss of profits or business opportunities.
• Service disruptions caused by factors beyond pora34's control, such as natural disasters, power outages, or telecommunications network issues.
• Losses resulting from device failure or the user's internet connection issues.
• Unauthorized access to a user's account resulting from the user's own negligence.

Pora34's maximum liability to any user under any circumstances is limited to the net deposit amount made by that user within the 30 days preceding the claim.

12 Terms Amendment

Pora34 reserves the right to amend these Terms and Conditions at any time. All amendments will take effect immediately upon being published on pora34.app with an updated date.

Your continued use of the pora34 platform after any amendments take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of the current applicable terms.

If you have any questions regarding these Terms and Conditions, please contact the pora34 support team via live chat or email at [email protected].